![]() ![]() The same time only 56 of my wins were counted. I’m on 720 Golden Level because I’m fancy of the Expert only. ![]() For example, according to the statistics I played FreeCell for 1766 times and won. By the way time to time I play different Solitaire games and my achievements for these games are counting incorrect too. What I have done but nothing of that helped: - cleared cash - made the reboot - made the reset - created an exception in my anti-virus program (NOD32) and even switched it off - updated the game (ver.0), the system, my Xbox and Window Store (even made the reset) - tried to create a new account in Windows and play from it - used Troubleshooter - asked Windows TechNet Community (no replies) - described the problem sending a message to Microsoft Solitaire Community in Facebook (no reply) - sent the review on Windows Board (no comments) - called and wrote to Xbox Support (said they are not interested in Solitaire Casual Games) - reregistered Windows Store - checked DISM (all is fine) Literally I tried everything. Also they confirmed that yes - they see I’m having a problem with counting of my achievements and medals in my account. I had a call to our local Xbox Office in Russia and they told that are not interested in Microsoft Casual Games and will not help me. Also I have the same problem with Microsoft Mahjong with the only one difference that my achievements stopped in July 2020. ![]() Swear I’d never had any problems with Internet connection. The statistics work fine, but there's a problem with the achievement awards. In the Internet they say that this problem usually disappears somehow with the New Year (don’t ask why, I found it in the nets), but in my case it didn't work. In June 2020, my achievements stopped being recorded at all. I have been playing desktop version (Windows 10) of Microsoft Solitaire Collection since December 2019. Hi, Please be patient since English is my second language. ![]()
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